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Billing & Payment

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Payment Method Accepted

We currently accept all major credit cards (Visa, MasterCard, Discover, JCB, Diners, AmEx.) and PayPal. Prepaid gift cards have the possibility of being processed without being completed depending on if the bank allows the transaction to go through.

My Card Was Declined

Our payment system needs to verify the CVC/CVV code along with the billing zip code. Your billing address and shipping address do not need to be the same, we just need to verify for the zip code of the card. If you are using a pre-paid gift card, ple

When Will I Be Charged For My Next Subscription?

Your billing date will be determined on the date of your first payment. For example, if you paid on May 4th and you have a monthly subscription, you will receive your next charge on June 4th, then July 4th, and so on. If you forget when you placed yo

Refunds

If you have a case regarding lost packages or accidental double subscriptions, please contact our support team to see if you qualify to receive a refund. Please be sure to submit information such as the subscription number, the amount paid, and the r