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If you have a case regarding lost packages or accidental double subscriptions, please contact our support team to see if you qualify to receive a refund. Please be sure to submit information such as the subscription number, the amount paid, and the reason for requesting a refund.

Canceling a subscription does not automatically give you a refund as canceling subscriptions only cancels future renewals and shipments. 

Failure to cancel a subscription before the next billing date will not be refunded.

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